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info@daisygrice.com  I  +44(0)7930444609  I  Birmingham, UK

 

        Copyright © 2018 Daisy Grice

       

ORDER INFORMATION

Every piece of Daisy Grice jewellery is designed and crafted by Daisy herself in her workshop based in the Birmingham Jewellery Quarter, and is made to order. As each item is made to order please allow 2-5weeks depending on the design for you to receive your jewellery (UK) Once you have placed your order you will be contacted with an estimated time of completion and updated throughout the manufacturing. Many of our designs can be produced quicker so if you have a tight deadline get in contact before ordering as there is every chance we may be able to help you.

DELIVERY & SHIPPING

We are happy to offer free shipping world wide.

UK orders will be sent via Royal Mail special delivery service which is tracked and requires a signature and will arrive the next working day. 

International orders will be sent via Royal mail tracked and signed which estimates 5-10 working days. 

 

RETURNS

Due to every piece being made to order we unfortunately cannot offer refunds however in the unlikely event that you are for some reason unsatisfied with your item then we would be happy to offer you an exchange. please get in contact with us and we will be happy to assist you further.

 

JEWELLERY CARE

To keep your jewellery looking it's best when not worn keep it in its rightful box, if you have a silver piece you can use a silver cloth to keep it shiny and prevent tarnishing. If the piece has diamonds you can use some hot soapy water and a soft tooth brush to get any dirt off from around the stones. If you have a piece with black nylon then you can wash it with warm water but be careful not to scratch it as it can risk the black dye coming off. As all items are made in England we also offer a re conditioning service at a small charge to return your piece to it's former glory.